Hands-on training
In-office demonstrations of the full preparation on the system you will use. We walk your clinical team through each protocol until they can run a preparation start to finish on their own.
Talk to usTraining and practice support
A box on a shelf does not build a service line. We back every system with hands-on training, technique support, patient-education materials, and research guidance, so your team runs cases with confidence and the service pays. That support is the reason to buy direct.
Four kinds of help, coordinated by one U.S. team.
In-office demonstrations of the full preparation on the system you will use. We walk your clinical team through each protocol until they can run a preparation start to finish on their own.
Talk to usGuidance on system selection and preparation choices: leukocyte-rich versus poor, single versus double spin, and volume by clinical intent. Straight answers so the setup matches how you actually work.
Talk to usPatient-facing education, pricing frameworks, and referral materials to help a new service reach the patients who want it. We help you explain the option clearly, without overclaiming.
Talk to usAccess to the manufacturer document library and third-party PRP-class literature, plus help finding the reference materials behind each system for your own review and clinical education.
Talk to usEvery practice starts in a different place, so onboarding is handled case by case rather than run through a fixed course. Once you choose a system, we plan the training around your team, your clinical focus, and your schedule.
We start with a short conversation about the procedures you plan to run and the volume you expect. From there we confirm the right system, kit sizes, and centrifuge, and put together pricing so the numbers are clear before anything ships.
We bring the centrifuge to your office and walk your clinical team through the workflow on the system you will actually use. Your own licensed staff perform the draw. The session is practical and technique-focused, and we stay with it until your staff can run a preparation without a script in front of them.
As you go live, we help with patient-education materials, straightforward pricing frameworks, and reorder logistics so the service builds momentum. When a technique question or a new use case comes up, a real person answers, usually within one business day.
Ask about centrifuge options as part of onboarding: rent one by the month through our loaner program, buy it outright, or trade in the centrifuge you run today. Renting and trading in both lower the cost of getting started.
Tell us what you plan to run and we will map out training and pricing, within one business day.